Effective Date: May 28, 2025.
Welcome to www.meektrailssafaris.com (the “Website”), owned and operated by Meektrails Safaris Limited (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully. By using this Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to improve our services, respond to inquiries, and provide you with an unforgettable safari experience.
1.1 Personal Information
You may provide personal information when:
- Booking a safari or making inquiries
- Filling out contact or booking forms
- Subscribing to newsletters
- Participating in surveys, contests, or promotions
This may include:
- Full Name
- Email Address
- Phone Number
- Passport or ID information (for bookings)
- Billing/Payment details
- Travel preferences
1.2 Non-Personal Information
When you browse our Website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on site
- Referring websites
This helps us improve site performance and user experience.
2. How We Use Your Information
We use your information to:
- Confirm safari bookings and process payments
- Communicate updates or changes to your itinerary
- Respond to inquiries or customer service requests
- Send marketing materials (only with your consent)
- Improve our website, offerings, and customer service
- Comply with legal obligations
3. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information. We may share your information with:
- Service Providers: Trusted partners such as hotels, tour guides, and payment processors involved in fulfilling your safari experience.
- Legal Authorities: If required by law or in response to valid legal requests.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
All third-party services are expected to protect your data in accordance with this policy.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze traffic patterns
- Personalize content and offers
- Remember preferences for future visits
You can manage cookie preferences through your browser settings. Please note, disabling cookies may affect website functionality.
5. Data Retention
We retain your personal data only as long as necessary for the purposes it was collected, including:
- Fulfilling bookings
- Providing customer support
- Meeting legal, accounting, or reporting requirements
6. Data Security
We take reasonable technical and organizational measures to protect your personal information, including:
- SSL encryption
- Secure payment gateways
- Access controls and authentication procedures
Despite our efforts, no method of transmission over the Internet is 100% secure. Please take personal precautions as well.
7. Your Rights
Depending on your location, you may have the following rights:
- Access the data we hold about you
- Correct or update inaccurate data
- Request deletion of your data
- Object to or restrict data processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise your rights, please contact us at info[@]meektrailssafaris.com.
8. Third-Party Links
Our Website may contain links to external sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has provided personal information, please get in touch with us to have it removed.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website signifies your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, don’t hesitate to get in touch with us:
Meektrails Safaris Limited
Email: info[@]meektrailssafaris.com
Website: www.meektrailssafaris.com